Effective Date: [Current Date, e.g., June 2, 2025]

This Privacy Policy describes how Floral Blo ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from [Your Website URL, e.g., www.floralblo.com] (the "Site") or otherwise interact with us.

1. Information We Collect

We collect various types of information from and about users of our Site, including:

• Personal Information you provide to us:
• Contact Information: Name, email address, phone number, shipping address, billing address.
• Payment Information: Payment card details (processed securely by third-party payment processors, we do not store full card numbers).
• Order Information: Details of products purchased, order history.
• Communication Data: Information you provide when you communicate with us, such as customer service inquiries, feedback, or reviews.
• Information collected automatically:
• Usage Data: Information about how you access and use the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Device Information: Information about the device you use to access our Site, such as device type, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Service: To process your orders, deliver products (fresh flowers, artificial flowers, money bouquets, Cake Flo), and provide customer support.
• To improve and personalize your experience: To understand how you use our Site and services, and to offer personalized content, product recommendations, and promotions.
• To communicate with you: To send order confirmations, shipping updates, marketing and promotional communications (if you have opted in), and to respond to your inquiries.
• For marketing and advertising: To show you relevant ads on our Site and other platforms.
• For analytics and research: To analyze trends, track usage, and gather demographic information.
• To ensure security and prevent fraud: To protect our Site, services, and users from fraudulent or unauthorized activities.
• To comply with legal obligations: To meet legal requirements and respond to lawful requests from public authorities.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, website hosting, analytics, and marketing.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.
• Cookies: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Site is not intended for individuals under the age of [e.g., 13 or 18, depending on your target audience and legal requirements]. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.